Hinnang: 4,3/5 (kommentaari: 6)
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Vitali Raikov

Vitali Raikov

2019-08-20 21:18:45

Avoid!

I purchased a TV costing 1168 EUR at this store on 27 June. Website claimed a delivery of 3-5 working days which seemed perfectly reasonable to me. I paid for the order right away and started waiting.

As you can guess, I never received the TV that I ordered within 3-5 days, as a matter of fact (spoiler), I never received it at all.

On July 7 I sent the first email asking for estimated date of delivery. I got a reply with apologies and claiming I would receive it until the end of the week.

As time went through, I sent a couple more emails and every time I received same promises that it was almost here.

At some point, on 25 July, merchant admitted that the delivery is taking beyond reasonable timeframe and offered wherever I would like to purchase a 500 EUR more expensive model from their store (lol), or I would like to get my money back. I asked for my money back and they said that I should receive it within 7 working days.

As I am writing it, today is 20 August, and I still haven't gotten my money back. I have sent about 5 follow-up emails and nobody even bothers answering me anymore.

I will be bringing this matter to Tarbijakaitseamet and court if I have to.

Funny thing is that this is not the first time I am trying to buy something from this store, about half a year prior to this, I tried to buy some kettle from this store, which they didn't have for w.e. reason, but back then, I got my money relatively quickly. They then sent me a paper mail with apologies for the bad experience that I had at this store offering generous 3% discount, so I thought I might give it a try. Never again.

I strongly advise against buying anything from this store.

Kas arvustus oli kasulik?
10
Markus Onego

Markus Onego

2019-07-22 10:32:05

Tellitud kauba sain kätte väga kiiresti. Atäh!

Kas arvustus oli kasulik?
10
Maarja Tänav

Maarja Tänav

2019-07-22 10:31:07

Reset.ee -ga siiani head kogemused.

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00
Maarja Tänav

Maarja Tänav

2019-07-17 10:20:01

Korduvalt Reset.ee vahendusel kaupa tellinud. Reset on teinud väga häid pakkumisi. Tarned on olnud kiired ja üldiselt oleme teenusega rahule jäänud.

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00
Honda Chikai

Honda Chikai

2019-07-17 01:40:07

Väga hea kauplus. Kõik hästi!

Kas arvustus oli kasulik?
00
Maarja Tänav

Maarja Tänav

2019-07-08 12:37:25

Korduvalt tellinud, rahule jäänud.

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10

Jaga oma kogemusi Reset.ee!

Ole aktiivne! Hinnake poodi, kirjutage ülevaade ja aita teisi ostjaid!

Üldine hinnang:
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Kirjutage selle poodi kohta kogemusi. Sortimine, hinnad, mugavus jne

Tarne:
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Kirjutage või saatke üksus õigel ajal. Kas kontaktisite enne esitlust. Kas toote pakend oli korras ja nii edasi.

Teenindus:
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Kirjutage teenusekogemuse kohta. Kas vastasid küsimustele, mis teil on. On aeg informeeritud ja nii edasi.

Kirjutage rohkem ostmiskogemuse kohta:

Hind.ee veebipõhine ostuportaal. Siit leiate informatsiooni enam kui 50 e-poe ja 100 000 toote kohta. Otsige erinevaid tooteid, hinnake neid, võrrelge erinevate müüjate hindu, leidke soodsaim ja säästke raha!